ASI's schtick is 'planning'. That is the key to it all. Planning, organisation, time for thinking. These are the things that bring you calm, clarity and success. Even the small things, tidy desk, organised files, to do list, can have a huge impact.
I love his revelling in his authority. He is a master of saying it how it is and dealing with the consequences like a grown up. A great role model is All Seeing Ian.
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